Privacy Policy
Effective Date: 02 September 2025
At Wild Creative , your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make purchases through our website, in compliance with the Protection of Personal Information Act, 2013 (POPIA).
1. Information We Collect
When you interact with our Site or make a purchase, we may collect the following types of personal information:
-
Contact Information: Name, email address, phone number, and shipping address.
-
Account Information: Username, password, and order history (if you create an account).
-
Payment Information: Credit/debit card details or other payment method details (processed securely by our payment partners).
-
Technical Information: IP address, browser type, device type, and browsing behavior on our Site.
2. How We Use Your Information
We may use your information for the following purposes:
-
To process and deliver your orders.
-
To provide customer support and respond to your inquiries.
-
To improve our products, services, and website experience.
-
To send promotional communications if you have opted in.
-
To comply with legal obligations and protect our rights.
3. Sharing Your Information
We do not sell or trade your personal information. We may share your information with:
-
Service Providers: Third parties that assist with payment processing, delivery, and website functionality.
-
Legal Authorities: When required by law or to protect our legal rights.
We ensure that all third parties comply with applicable privacy laws.
4. Cookies and Tracking
Our Site may use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences via your browser settings.
5. Data Retention
We retain your personal information only as long as necessary to provide our services, comply with legal obligations, or resolve disputes.
6. Your Rights
Under POPIA, you have the right to:
-
Request access to your personal information.
-
Request correction of inaccurate or incomplete information.
-
Request deletion of your personal information.
-
Object to the processing of your information for marketing purposes.
To exercise your rights, please contact us at: [email address].
7. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or disclosure.
8. Children’s Privacy
Our Site is not intended for children under 18. We do not knowingly collect personal information from minors.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on the Site with the effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at: